Frequently Asked Questions

We do not offer cancellations, exchanges or changes to order as they go directly into processing once the order is placed.

If your item was damaged during transit please reach out to us via email within 3 days of the delivered date. If you message us after 3 days, we cannot replace your item. Photos of the damaged item(s) are required.

All sales are final! We do not accept any returns or exchanges.

Processing time is 8-10 business days. All orders are then shipped within 18 business days. A reminder that business days are Monday - Friday.

Size charts are shown on all apparel listings.

Unfortunately, no. As much as we love all of your pets, we do only specialize in drawing dogs & cats.